YOUR ALL-IN-ONE SECURITY CENTER.
As your financial champion, your privacy and security are important to us. The Security Center makes it easy to stay up to date on relevant scams, learn how to better secure your accounts and devices, and so much more.
Scam Alerts | Education | Protect Your Identity & Accounts | How MSGCU Protects You | Online & Mobile Banking Security Features
Scam Alerts
Learn about recent scams and how to recognize the warning signs.
Always remember, if you’re being asked to share your Online or Mobile Banking password, it’s a scam.
USPS Scam
October 2023 | Fraudulent text messages, containing fake delivery notifications and tracking links, are being sent to residents claiming to be from the United States Postal Service (USPS).
Mail Theft Alert
May 2023 | The Metro Detroit area has experienced a recent increase in mail theft.
Fraudulent Transaction Scam
April 2023 | There has been an increase of members reporting text messages and phone calls from scammers claiming to be from MSGCU.
Email and Computer Support Scams
March 2023 | MSGCU is hearing of increased scam attempts in which criminals posing as reputable computer companies to trick members into calling them.
Online Account Takeover Scam
March 2025 | Members are receiving communications from scammers pretending to be MSGCU to obtain account credentials and/or card information.
Fraudulent Transaction Scam
December 2024 | Scammers are sending text messages and/or calling members claiming to be from MSGCU.
Tax Scams
January 2024 | Tax season means scam season, and this year is no exception. Here are some ways scammers might try to take advantage of their victims this tax season.
Fraudulent Transaction Scam
December 2023 | An increased number of members are reporting text messages and phone calls from scammers claiming to be from MSGCU.
Fraud Department Scam
November 2023 | Fraudsters claiming to be MSGCU’s fraud department may attempt to verify account and card information.
Cryptocurrency Scam
October 2023 | A recent virtual currency investment scam known as “Pig-butchering” has resulted in billions of dollars being stolen.
USPS Scam
October 2023 | Fraudulent text messages, containing fake delivery notifications and tracking links, are being sent to residents claiming to be from the United States Postal Service (USPS).
Mail Theft Alert
May 2023 | The Metro Detroit area has experienced a recent increase in mail theft.
Fraudulent Transaction Scam
April 2023 | There has been an increase of members reporting text messages and phone calls from scammers claiming to be from MSGCU.
Email and Computer Support Scams
March 2023 | MSGCU is hearing of increased scam attempts in which criminals posing as reputable computer companies to trick members into calling them.
Online Account Takeover Scam
March 2025 | Members are receiving communications from scammers pretending to be MSGCU to obtain account credentials and/or card information.
Fraudulent Transaction Scam
December 2024 | Scammers are sending text messages and/or calling members claiming to be from MSGCU.
Tax Scams
January 2024 | Tax season means scam season, and this year is no exception. Here are some ways scammers might try to take advantage of their victims this tax season.
Fraudulent Transaction Scam
December 2023 | An increased number of members are reporting text messages and phone calls from scammers claiming to be from MSGCU.
Fraud Department Scam
November 2023 | Fraudsters claiming to be MSGCU’s fraud department may attempt to verify account and card information.
Cryptocurrency Scam
October 2023 | A recent virtual currency investment scam known as “Pig-butchering” has resulted in billions of dollars being stolen.
USPS Scam
October 2023 | Fraudulent text messages, containing fake delivery notifications and tracking links, are being sent to residents claiming to be from the United States Postal Service (USPS).
Mail Theft Alert
May 2023 | The Metro Detroit area has experienced a recent increase in mail theft.
Fraudulent Transaction Scam
April 2023 | There has been an increase of members reporting text messages and phone calls from scammers claiming to be from MSGCU.
Email and Computer Support Scams
March 2023 | MSGCU is hearing of increased scam attempts in which criminals posing as reputable computer companies to trick members into calling them.
Security and Fraud Education
From password best practices to learning how to spot scams, our security blogs and Interactive Financial Education courses keep it simple so you can keep your accounts and identity safe and secure.
Partner with us to help protect your accounts.
In addition to MSGCU's behind-the-scenes security features, there are additional tips you can use to help keep your information safe.
7 reasons to go paperless with your bank statements
Making the switch to paperless bank statements (eStatements) gives you added convenience and security benefits, which means less worry for you. Read on for seven reasons why paperless statements may be right for you.
Holiday shopping? Pay by phone to keep safe.
Holiday shopping? Paying by phone using your mobile wallet is a smart, safe choice in the checkout line this year.
Don’t Get Scammed this Spring Break
As you finalize your spring break plans, be mindful of these scams, which can turn your dream vacation into a nightmare.
Romance Scams: Happily Never After
Looking for love online? Make sure it’s cupid’s arrow and not a scammer that strikes your heart by understanding romance scams.
Identity Protection
Your identity is a valuable piece of information, and identity theft and identity fraud are fast-growing crimes. They can involve someone impersonating you, using your personal information to open bank accounts, withdrawing money from your accounts, or even taking out loans in your name. Let’s explore how you can protect your identity and how to spot signs of fraud.
Don’t get caught in a phishing scam!
Don’t get caught in a phishing scam! Learn the red flags and how to stay safe.
Safe Holiday Shopping for You and Your Wallet
During the holidays, you and your finances go through A LOT. Sometimes we get so caught up in what we need to buy and check off the list, we lose sight of protecting our finances and ourselves.
Let MSGCU help keep you protected while also helping you check a few more items off your list.
Introduction to Social Media Scams
Social media has become part of daily life for many people. It allows people to build connections with others all over the globe. Despite the benefits of social media, it has also become a place where criminals take advantage of people.
Understanding social media scams and how scammers deceive people may help you avoid scams.
Shop Safely Online This Holiday Season
Be ready to safely shop online this holiday season with these 6 tips from MSGCU.
Reporting Elder Financial Abuse
Elder financial abuse is the most common form of elder abuse, and far too many incidents go unreported.
Knowing what to do if you suspect elder financial abuse may help save you and your loved one from unnecessary stress.
5 scams to avoid this holiday season
It’s important to be mindful of online scams, especially now with the busy holiday season right around the corner. Protect yourself from these five common scams.
Preventing Elder Financial Abuse
Studies show that financial fraud is one of the most common forms of abuse amongst the elderly—some are even calling it a public health crisis.
Information may lead to prevention. The first step is to understand how seniors are targeted and what steps you can take to prevent fraud from happening to you or your loved ones.
Video: Cybersecurity Practices Everyone Should Follow
Cybercrime is rampant, so take these preventive measures to keep you and your money safe.
Six Ways to Protect Yourself Against Cyber Attacks
Learn what you can do to safeguard your money and personal information from criminals.
To shred or not to shred?
Read these handy tips to help determine if your items are recycle-bin ready or if you should safely shred them.
Easy Ways to Prevent Identity Theft
We all know how important it is to protect our identity. Read on for tips to prevent thieves from getting information from a place you may not think about: your trash.
Are you ready for a disaster?
September marks National Preparedness Month. Whether you prepare now or at another time, MSGCU can help with these tips.
Protect Your Finances and Identity While Traveling
Taking a trip or going on vacation is exciting! As you plan what to pack and sites to see, make sure protecting your finances and your identity are on your pre-trip list. MSGCU makes it easy with these tips.
Here’s What You Need to Know About Spoofing Scams
Modern technology has enabled scammers to be sneakier and harder to spot than ever before. Here’s what you need to know about spoofing and spoofing scams.
Stay safe from scams.
Financial institutions are seeing increases in fraud. Learn to spot the warning signs to avoid falling victim from texts like these.
Avoid Student Loan Scams
Student loan interest and payments have resumed from the pandemic pause, which means scammers are back to work. Read on to learn more about common student loan scams.
The 12 Days Scams of Christmas
'Tis the season for scammers to take advantage of the giving spirit and holiday hustle. Read on to help prevent these 12 common holiday season scams.
Keep Your Data Safe Online
A compromised computer can put you at risk for money loss, phishing scams, or even complete identity theft. Read on for steps you can take to keep yourself safe online.
Stay Safe During the Holiday Season
Sometimes we let our guard down due to the stress of the holiday season and thieves may try to exploit that. Read our tips to prevent becoming a holiday victim.
How Text Message Scams Typically Work
Do you know the warning signs of a text message scam? Learn how they work and what you can do to protect yourself.
Fall in Love, Not for Scams
Millions of people are looking for love, including scammers. Or, that’s what they want you to think.
Know the signs of an online romance scam so you don’t end up with a broken heart and drained bank account.
Keep safe from holiday scams
As the holiday season ramps up, keep your season cheery and bright by not falling for these holiday-related scams.
Use These 5 Easy Tips to Protect Yourself Online
We’re all online these days. Whether you work from home, are taking online classes, or simply enjoy scrolling through social media, keep your accounts protected and don’t let them be vulnerable. Protecting yourself online has never been more important.
Scammers are targeting teens and young adults. Learn how not to be a victim.
Young people are often preyed upon by scammers. Read on for more from MSGCU security experts to prevent you, or someone you love, from being a victim.
Scam prevention: Look out for these 7 red flags
Many Americans unfortunately fall prey to scams each year. Read on for seven common red flags from MSGCU security experts to raise your guard and help prevent you from falling victim to a scam.
Cryptocurrency: what it is and what risks to consider
Cryptocurrency continues gaining popularity. Read on for more about digital currency, including important risks to consider.
Know the signs of a Spear Phishing scam
It’s important to remain vigilant to the various types of cybersecurity scams. Learn what to look for so you don’t fall victim to a spear phishing scam.
Partner with us to help protect your accounts.
In addition to MSGCU's behind-the-scenes security features, there are additional tips you can use to help keep your information safe.
7 reasons to go paperless with your bank statements
Making the switch to paperless bank statements (eStatements) gives you added convenience and security benefits, which means less worry for you. Read on for seven reasons why paperless statements may be right for you.
Holiday shopping? Pay by phone to keep safe.
Holiday shopping? Paying by phone using your mobile wallet is a smart, safe choice in the checkout line this year.
Don’t Get Scammed this Spring Break
As you finalize your spring break plans, be mindful of these scams, which can turn your dream vacation into a nightmare.
Romance Scams: Happily Never After
Looking for love online? Make sure it’s cupid’s arrow and not a scammer that strikes your heart by understanding romance scams.
Identity Protection
Your identity is a valuable piece of information, and identity theft and identity fraud are fast-growing crimes. They can involve someone impersonating you, using your personal information to open bank accounts, withdrawing money from your accounts, or even taking out loans in your name. Let’s explore how you can protect your identity and how to spot signs of fraud.
Don’t get caught in a phishing scam!
Don’t get caught in a phishing scam! Learn the red flags and how to stay safe.
Safe Holiday Shopping for You and Your Wallet
During the holidays, you and your finances go through A LOT. Sometimes we get so caught up in what we need to buy and check off the list, we lose sight of protecting our finances and ourselves.
Let MSGCU help keep you protected while also helping you check a few more items off your list.
Introduction to Social Media Scams
Social media has become part of daily life for many people. It allows people to build connections with others all over the globe. Despite the benefits of social media, it has also become a place where criminals take advantage of people.
Understanding social media scams and how scammers deceive people may help you avoid scams.
Shop Safely Online This Holiday Season
Be ready to safely shop online this holiday season with these 6 tips from MSGCU.
Reporting Elder Financial Abuse
Elder financial abuse is the most common form of elder abuse, and far too many incidents go unreported.
Knowing what to do if you suspect elder financial abuse may help save you and your loved one from unnecessary stress.
5 scams to avoid this holiday season
It’s important to be mindful of online scams, especially now with the busy holiday season right around the corner. Protect yourself from these five common scams.
Preventing Elder Financial Abuse
Studies show that financial fraud is one of the most common forms of abuse amongst the elderly—some are even calling it a public health crisis.
Information may lead to prevention. The first step is to understand how seniors are targeted and what steps you can take to prevent fraud from happening to you or your loved ones.
Video: Cybersecurity Practices Everyone Should Follow
Cybercrime is rampant, so take these preventive measures to keep you and your money safe.
Six Ways to Protect Yourself Against Cyber Attacks
Learn what you can do to safeguard your money and personal information from criminals.
To shred or not to shred?
Read these handy tips to help determine if your items are recycle-bin ready or if you should safely shred them.
Easy Ways to Prevent Identity Theft
We all know how important it is to protect our identity. Read on for tips to prevent thieves from getting information from a place you may not think about: your trash.
Are you ready for a disaster?
September marks National Preparedness Month. Whether you prepare now or at another time, MSGCU can help with these tips.
Protect Your Finances and Identity While Traveling
Taking a trip or going on vacation is exciting! As you plan what to pack and sites to see, make sure protecting your finances and your identity are on your pre-trip list. MSGCU makes it easy with these tips.
Here’s What You Need to Know About Spoofing Scams
Modern technology has enabled scammers to be sneakier and harder to spot than ever before. Here’s what you need to know about spoofing and spoofing scams.
Stay safe from scams.
Financial institutions are seeing increases in fraud. Learn to spot the warning signs to avoid falling victim from texts like these.
Avoid Student Loan Scams
Student loan interest and payments have resumed from the pandemic pause, which means scammers are back to work. Read on to learn more about common student loan scams.
The 12 Days Scams of Christmas
'Tis the season for scammers to take advantage of the giving spirit and holiday hustle. Read on to help prevent these 12 common holiday season scams.
Keep Your Data Safe Online
A compromised computer can put you at risk for money loss, phishing scams, or even complete identity theft. Read on for steps you can take to keep yourself safe online.
Stay Safe During the Holiday Season
Sometimes we let our guard down due to the stress of the holiday season and thieves may try to exploit that. Read our tips to prevent becoming a holiday victim.
How Text Message Scams Typically Work
Do you know the warning signs of a text message scam? Learn how they work and what you can do to protect yourself.
Fall in Love, Not for Scams
Millions of people are looking for love, including scammers. Or, that’s what they want you to think.
Know the signs of an online romance scam so you don’t end up with a broken heart and drained bank account.
Keep safe from holiday scams
As the holiday season ramps up, keep your season cheery and bright by not falling for these holiday-related scams.
Use These 5 Easy Tips to Protect Yourself Online
We’re all online these days. Whether you work from home, are taking online classes, or simply enjoy scrolling through social media, keep your accounts protected and don’t let them be vulnerable. Protecting yourself online has never been more important.
Scammers are targeting teens and young adults. Learn how not to be a victim.
Young people are often preyed upon by scammers. Read on for more from MSGCU security experts to prevent you, or someone you love, from being a victim.
Scam prevention: Look out for these 7 red flags
Many Americans unfortunately fall prey to scams each year. Read on for seven common red flags from MSGCU security experts to raise your guard and help prevent you from falling victim to a scam.
Cryptocurrency: what it is and what risks to consider
Cryptocurrency continues gaining popularity. Read on for more about digital currency, including important risks to consider.
Know the signs of a Spear Phishing scam
It’s important to remain vigilant to the various types of cybersecurity scams. Learn what to look for so you don’t fall victim to a spear phishing scam.
Partner with us to help protect your accounts.
In addition to MSGCU's behind-the-scenes security features, there are additional tips you can use to help keep your information safe.
7 reasons to go paperless with your bank statements
Making the switch to paperless bank statements (eStatements) gives you added convenience and security benefits, which means less worry for you. Read on for seven reasons why paperless statements may be right for you.
Holiday shopping? Pay by phone to keep safe.
Holiday shopping? Paying by phone using your mobile wallet is a smart, safe choice in the checkout line this year.
Protect Your Identity & Accounts
Knowing how to identify threats to your personal and financial information can minimize your risk of identity theft.
How MSGCU Protects You
We take online security seriously, and you deserve the best protection for your MSGCU accounts. Find out more about the leading technology and best practices we employ to provide such protection.
Online & Mobile Banking Security Features
The power is in your hands. Conveniently set account alerts as well as lock and unlock your MSGCU cards to add extra layers of protection to your MSGCU accounts from your computer or phone. Watch a tutorial below to learn how.
Setting up alerts in the MSGCU Mobile App (desktop video))
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This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
End of dialog window.
Setting up alerts in the MSGCU Mobile App
Set up account alerts for your MSGCU account with our mobile app.
View video transcript.
Lock and unlock your credit and debit cards in the MSGCU mobile app (desktop video)
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This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
End of dialog window.
Lock and unlock your credit and debit cards in the MSGCU mobile app
Lock and unlock your credit or debit card with the MSGCU mobile app.
View video transcript.
Setting up Biometrics (desktop video)
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This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
End of dialog window.
Setting up Biometrics
Use your phone's biometrics to securely access your account.
View video transcript.
Setting up alerts in online banking (on your computer)
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This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
End of dialog window.
Setting up alerts in online banking (on your computer)
This video describes how to setting up alerts with MSGCU's new online banking.
View video transcript.
Lock or unlock your credit or debit card in online banking (on your computer)
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- descriptions off, selected
- captions and subtitles off, selected
This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
End of dialog window.
Lock or unlock your credit or debit card in online banking (on your computer)
Lock and unlock your MSGCU credit or debit cards with ease.
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