Use security questions and alerts to safeguard data

  • Online Banking Security Questions. When setting up security questions, it is recommended that one of your selected questions contain an incorrect answer that only you would know is wrong.
  • View Successful Logins. MSGCU’s Online Banking allows you to monitor all logins for your account. Click Login History under the Profile and Settings section of the left-hand menu. Notify MSGCU at 866.674.2848 if any of the logins listed look unfamiliar.
  • Account Alerts. Sign up to receive account alerts from MSGCU when certain activity occurs on your account, such as a balance change or a debit card transaction. You can sign up in the Manage Alerts section of Mobile and Online Banking.
  • Username. MSGCU allows you to login to your account using a username in place of your account number. Using a username can help protect your account information, especially if you are using computers in public locations such as a library or at school.
  • Online Banking Mailbox. Always send any personal account questions to MSGCU via our secure Mailbox within Online Banking. Don't send personal account information via traditional email.
  • Visa Fraud Alert Program. These alerts provide peace of mind by sending timely alerts to MSGCU debit and credit cardholders that help them monitor their transactions for potential fraud. Learn more about the Visa Fraud Alert Program and what to look out for.

Finally, Michigan Schools and Government Credit Union urges you to sign up for eStatements within Mobile and Online Banking to receive your monthly account statements more quickly and securely. Receiving your statements electronically prevents your statements from being stolen from your mailbox.

 

icon: stopwatch showing 5 minutes Learn more about protecting your identity and the steps to take if your personal information is stolen in this 5-minute lesson.