It's your information, be suspicious

  • Be suspicious of unknown callers. Be just as wary of phone calls as you are of emails asking for personal information.
  • Do not trust caller ID. Just because caller ID displays a phone number or name of a legitimate company, doesn't mean it is. Read more on spoofing scams.
  • Call them back. If someone is trying to sell something or asking for information, say you will call them back. Call the company back using a phone number from a trustworthy source, not the number the caller provided on the phone.
  • Register your number. Add your number to the National Do Not Call registry. If you are on the list and still receive a call from a suspected telemarketer, the offer is fake.
  • Protect your passwords. Use passwords that include a mixture of capitalization use, numbers, letters, and symbols. Learn more about password safety.
  • Enable fingerprint or facial recognition whenever you can for an added layer of protection. Watch our tutorial to enable biometrics in the MSGCU Mobile App.
  • Alert your phone carrier if your phone has been lost or stolen so they can disconnect your service. We also strongly advise you to change your passwords for banking accounts, email services, social media and other accounts.
  • Enable deactivation methods on your phone in case it’s lost or stolen. This allows you to lock and remove your data from the device remotely. Here’s a list of the most-used services:

    - Apple Find My - Activation Lock
    - Verizon Android Find My Device - Remotely Lock
    - Samsung SmartThings Find
    - T-Mobile Android and iOS Lookout Mobile Security
    - Windows 10 Find My Device

  • Only download apps from reputable sources like App Store, Google Play, and Galaxy Store to avoid viruses and malware.