Protect yourself from phishing scams.

In a phishing scam, cybercriminals pose as a legitimate business or service provider you’re familiar with, like your credit union, utility company, or cable provider. The bad actors try to steal sensitive personal or financial information by tricking you into revealing your private information to them or clicking links that install malware on your computer or phone.

While many phishing scams occur through email, scammers may also contact you through texts, calls, or social media. Follow these tips to protect yourself from scams:

  • Ignore suspicious outreach. If you receive an email, text, or call from an unidentifiable source, ignore it. Don’t answer, reply, click on links, or open attachments.
  • Never provide sensitive personal information. Legitimate organizations like MSGCU will never ask you for account numbers, log in credentials like usernames and passwords, one-time codes to access accounts, or any other sensitive information through an email, call, text, or social media message.
  • Verify the source. If you are unsure about the validity of an email, contact the company or organization directly using official contact information, not what’s provided in the email. The same is true for any way you're contacted, including texts, calls, or social media messages.
  • Enable multi-factor authentication (MFA) whenever available. This adds an extra layer of security to your accounts. You can even enable fingerprint or facial recognition in the MSGCU Mobile App.
  • Use antivirus software. Keep your devices protected and ensure your software is updated. Antivirus software can block suspicious emails.

Contact MSGCU immediately at (866) 674-2848 if you think you’re a victim of a scam.

For more information on how to protect yourself, visit our new security center.

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